The following terms and conditions apply to all orders for the purchase of goods from the HATW Online shop:

Our contract
If you place an order online to purchase a product from HATW we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we deliver the product to you. Any products on the same order which we have not delivered to you do not form part of that contract. You warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

Description of the Goods
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Many of our African items are unique and cannot be repeated. They may contain irregularities which are part of their charm.

All HATW goods include delivery charge by Royal Mail second class post in UK. If you wish goods to be delivered other than in UK please contact us on

We aim to despatch goods within 7 days of the order and will email to confirm despatch.

Cancellation and Returns
You have a statutory right to return unwanted goods within 14 days. Goods must be in a re-saleable condition and in their original packaging. We will refund the full cost of the goods, but not the return postage. This does not affect your statutory rights.

We will notify you of the refund, via the same method as you paid, by email.

When submitting your order you are agreeing to the purchase of goods and to allowing HATW to use your personal data for the purpose of supplying the goods. For further information on privacy and security please see HATW’s Privacy Policy

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss even if the loss was reasonably foreseeable to both you and us when you commenced using the website or when the contract for the sale of goods was formed. However, HATW does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Terms and Conditions of Purchase at any time. You will be subject to the policies and Terms and Conditions of Purchase in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Governing law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of the England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts. HATW is not registered for VAT.